Privacy Policy

1. Data controller

The Wise Bunker (hereinafter "we", "the Platform") is the data controller for personal data provided by users. You can contact us at [email protected].

2. Data we collect

We collect the following personal data when you use the Platform:

• Registration data: first name, last name, email address and password (stored encrypted).
• Usage data: uploaded files (PDFs, DOCs), notebook contents, paraphrasing history, generated citations and chat sessions.
• Technical data: IP address, browser type, operating system, pages visited and access timestamp.
• Subscription data: contracted plan, start and end dates of the period, subscription status.

3. Purpose of processing

We use your data to:

• Manage your account and platform authentication.
• Provide the Platform services: document library, paraphraser, citation generator, PDF chat and notebooks.
• Process and manage your subscription plan.
• Improve our artificial intelligence services and user experience.
• Send you service-related communications (never commercial emails without your consent).
• Comply with applicable legal obligations.

4. Legal basis for processing

The processing of your data is based on:

• Contract performance: necessary to provide the service you have subscribed to.
• Consent: for sending commercial communications and using non-essential cookies.
• Legitimate interest: for fraud prevention, platform security and service improvement.
• Legal obligation: for compliance with tax and data protection regulations.

5. Storage and security

Your data is stored on secure servers with the following protection measures:

• Authentication through JWT tokens with secure expiration and renewal.
• Passwords encrypted with secure hash algorithms (bcrypt).
• Communications encrypted via HTTPS/TLS.
• Restricted access to personal data only to authorized personnel.
• Periodic database backups.

6. AI processing

The Platform uses artificial intelligence models to provide features such as paraphrasing, document metadata generation, PDF chat, autocomplete and citation generation.

• Content you send to AI features is processed to generate the requested response.
• We do not use your documents or personal texts to train our models.
• AI-generated results are stored linked to your account for your exclusive use.

7. Data retention

We retain your personal data as long as you maintain an active account on the Platform. If you cancel your account, we will delete your data within a maximum of 30 days, except for data we are legally required to retain.

8. Your rights

In accordance with data protection regulations, you have the right to:

• Access: request a copy of your personal data.
• Rectification: correct inaccurate or incomplete data.
• Erasure: request deletion of your data ("right to be forgotten").
• Portability: receive your data in a structured, machine-readable format.
• Objection: object to the processing of your data in certain circumstances.
• Restriction: request restriction of the processing of your data.

To exercise any of these rights, contact us at [email protected].

9. Cookies

The Platform uses essential technical cookies for service operation (session token storage). We do not use third-party tracking or advertising cookies without your prior consent.

10. International transfers

Your data may be processed by service providers located outside the European Economic Area. In such cases, we ensure that adequate safeguards (standard contractual clauses, adequacy decisions) are in place in accordance with the GDPR.

11. Minors

The Platform is not intended for persons under 16 years of age. We do not knowingly collect data from minors. If we detect that we have collected data from a minor without parental consent, we will delete it without delay.

12. Changes

We reserve the right to update this Privacy Policy. We will notify you of any substantial changes through a notice on the Platform or by email. The date of the last update is indicated at the beginning of this document.